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IM

Ask A Librarian
Instant Messenger Reference Service

Summer 2012 Service Hours:

Monday-Friday  9:00am - 5:00pm
Saturday closed
Sunday closed
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To IM with a reference librarian at the Du Bois Library using another service:

AIM: dboisref
Yahoo: dboisref
MSN: dboisref@hotmail.com
Gtalk: dboisrefim@gmail.com

Please note: IM questions are taken on a first-come-first-served order. During busy times it may take longer to answer your IM if staff are busy helping patrons in-person at the Reference & Research Assistance Desk.

As an alternative to using IM Reference Service, you may email a librarian, call the Reference Desk at 413.545.0150, or visit the Reference Desk for assistance.

When the IM Reference Service is closed, non-librarian staff at the LC Desk  can provide basic support and information.


To IM Staff at the Learning Commons Desk using another service:

AIM: LCDesk
Yahoo: Learning_Commons
MSN: Learning_Commons
@hotmail.com
GTalk: umasslearningcommons
@gmail.com
ICQ: 330817248


 

 

 

 

 

 

 

 

Last Edited: 14 May 2012